Terms & Privacy

Terms & Conditions

Last updated: December 26, 2024

Acceptance of SMS Terms and Conditions of Use

The following Terms and Conditions of Service are binding upon using the services of AREVALO TRANSPORT LLC:

SMS For Consent Communication

The information obtained as part of the SMS consent process will not be shared with third parties under any circumstances.

Types Of SMS Communications

By consenting to receive text messages from AREVALO TRANSPORT LLC, you acknowledge and agree to receive SMS communications related to the following services:

• Inquiries and Customer Support: Text messages related to questions you may have, or answers regarding our services, pricing, and availability. This includes providing assistance during business hours to clarify any service details or issues.
• Shipment Status Updates: Real-time updates about your shipments, including tracking information, estimated delivery times, and progress on your deliveries or pickups.
• Pickup and Delivery Reminders: Notifications to remind you of scheduled pickups or deliveries, ensuring you are informed about the upcoming service.
• Order and Delivery Confirmations: Confirmation messages once your orders have been placed, dispatched, or successfully delivered, giving you peace of mind regarding your logistics needs.
• Notifications about Delays or Service Changes: Alerts informing you of any unexpected delays, route changes, or service disruptions that may affect your shipment, helping you stay informed in real time.
• Service or Case Follow-up Information: Updates regarding your specific case or service request, ensuring you have all the information needed to track the progress of your logistics.

Message Frequency

The number of AREVALO TRANSPORT LLC text messages that you receive will vary depending on the situation:

• Customer support
• Shipment Status Updates
• Load/Delivery confirmations & updates
• Delay notices.

Potential Fees for SMS Messaging:

Message and data rates may apply based on your mobile carrier and plan. This can vary depending on the carrier’s pricing structure and whether the message is sent domestically or internationally.

Opt-In Method:

Service inquiries to AREVALO TRANSPORT LLC will Opt-In for SMS messaging through intake forms on their website located at www.atransport.net, this agreement for SMS will not be shared with third parties under any circumstances.

Opt-Out Method:

To stop receiving text messages from AREVALO TRANSPORT LLC at any time from our text messaging program, text “STOP”, in order to unsubscribe from the text messaging program, while receiving confirmation of your opt-out. If you want to join again, just sign up as you did the first time or text “START,” and we will start sending SMS messages to you again.

Support/Help:

To request more information, text “HELP” for the text messaging program about which you have questions. You may also receive help by contacting us at (320) 403-1032 or get support from us at our “Contact us” page: www.atransport.net/contact-us/.

Privacy Policies

If you have any questions regarding privacy, please read our privacy policy terms right below of this page.

Changes To Terms & Conditions

AREVALO TRANSPORT LLC reserves the right, at its sole discretion, to modify, update, or change these Terms & Conditions at any time. Any changes will be reflected in the updated version of this document, which will be made available on our website or through other communication channels. We encourage you to review these Terms periodically to stay informed about any updates. By continuing to use our services or access our website, you agree to the updated Terms & Conditions. In the event of significant changes, we will make reasonable efforts to notify you.

Contact us

If you have any questions about these Terms and Conditions, you can contact us at:

• By email: info@atransport.net
• By phone number: (320) 403-1032

Privacy policies

Acceptance of Privacy Policies

At AREVALO TRANSPORT LLC, we prioritize your privacy and are committed to safeguarding your personal information. This Privacy Policy details how we collect, use, and protect the information you provide when you opt-in to receive SMS communications from us.

Information We Collect

When you subscribe to our SMS services, we may collect the following personal information:

• Names
• Phone number
• Email address

How We Collect Information

The personal information above is collected directly from you when you opt-in through our website forms or other communication channels.

How We Use Your Information

The information collected is used for:

• SMS Communications: Sending you important updates, and information related to our services.
• Customer Support: Assisting with your inquiries and ensuring seamless service.

Information Sharing

SMS opt-in or phone numbers for the purpose of SMS are not shared with any third parties under any circumstances.

Data Storage and Protection

Your information is securely stored in the United States, protected by SSL encryption, and housed in secure data centers that undergo regular security audits to ensure your data’s safety.

Data Retention

We retain your information as long as you remain subscribed to our SMS services. You may opt-out at any time by following the instructions in our messages or contacting us directly.

User Rights

You have the right to access, correct, or request the deletion of your personal data at any time. To exercise these rights, contact us at (320) 403-1032.

Cookies and Tracking Technologies

We adhere strictly to the Telephone Consumer Protection Act (TCPA) and other relevant U.S. regulations, ensuring that all SMS communications are compliant and respectful of your privacy.

Compliance with Laws

Any significant changes to this Privacy Policy will be communicated to you via SMS or through our website.

Jurisdiction

This policy is governed by the laws of the State of Minnesota, United States.

Dispute Resolution

For any concerns or disputes regarding this policy, our customer service team is available to assist you.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Phone: (320) 403-1032
• Email: info@atransport.net